Is this Matrix Total Results shampoo safe for sensitive or dry scalp?

The presence of sodium laureth sulfate and cocamidopropyl betaine can be drying or irritating for very sensitive or dry scalps, while glycerin and salicylic acid provide some moisture and exfoliation; overall it is better suited for normal to oily hair and may not be ideal for those with highly reactive skin.

What is the function of salicylic acid in this shampoo and what benefits does it provide?

Salicylic acid is a beta-hydroxy acid that gently exfoliates the scalp, breaks down excess oil and reduces flaking, helping to control dandruff and leave the hair feeling cleaner and lighter.

Does this shampoo contain any controversial ingredients, and how often should it be used?

The formula includes sulfates, fragrance allergens (linalool, geraniol, benzyl salicylate) and sodium benzoate, which some users avoid; it is typically recommended for use two to three times per week on oily or dandruff-prone hair, rather than daily use on dry or sensitive hair.

Matrix • 300ml

Total results

Hair

Product Insights

The Matrix Total Results shampoo is a 300 ml liquid cleanser that uses a classic surfactant system of sodium laureth sulfate and cocamidopropyl betaine, complemented by cetyl alcohol, glycerin and salicylic acid for moisture and scalp exfoliation. It delivers effective removal of oil and dandruff while the added glycerin helps retain hair hydration, and the salicylic acid offers a clarifying effect for oily scalps. However, the formula also contains sulfates, fragrance allergens such as linalool, geraniol and benzyl salicylate, and preservatives like sodium benzoate, which may irritate sensitive skin or provoke allergic reactions.

Comparative Analysis

Positioned as a salon-style clarifying shampoo, this Matrix Total Results formula targets oily or dandruff-prone hair with a blend of surfactants, salicylic acid and moisturizing agents, distinguishing it from standard gentle or sulfate-free shampoos.

Ingredients

AQUA / WATER / EAU, SODIUM LAURETH SULFATE UN GUCOSIDE, CETYL ALCOHOL, SODIUM CHLORIDE, PARFUM / FRAGRANCE CLYCOL DASTEARATE, CITRIC ACID, PPG-S-CETETH-20, SODIUM BENZOATE, SODUM ROCODE. COCAMIDOPROPYL BETAINE, DISODIUM EDTA, SALICYLIC ACID, COCO-BETAINE, LINALOOL, CTRONELLOL, GERANIOL, BENZYL SALICYLATE, GLYCERIN, MEL EXTRACT /KONE DOIN/ FIL CEST09/) PAT./ BREV.: patents.matrix.com

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